Wendy's Blog

How to feel better in the Autumn (Fall)

A new post from me about dealing with Autumn (Fall) sadness

http://www.yourhappinessfactor.net/2021/09/the-fall.html

Wendy Mason Smith is a  Life Coach, Career Coach and Writer helping people feel happier. If you would like help finding work, with problems at work, at home or with relationships book a FREE coaching session with Wendy or find out more at this link

The Personal Development Mindset

Wendy Mason Smith is a Life Coach, Career Coach, Business Coach and Writer. You can  contact her, book a  free coaching session, or find out more at this link.

What is the personal development mindset?

Having a personal development mindset means that you take responsibility for understanding yourself as an individual and for identifying and developing your own strengths and talents. It means you take control and become responsible for your own life and what you make of it. You begin to manage your own success and happiness. But you can receive support from others in developing the mindset and in helping you to develop yourself.

Personal Development - Time to Grow
Personal Development – Time to Grow

Personal development includes understanding your values and living in accordance with them. This in turn helps to strengthen your self-image and self-esteem. Then, you begin to be able to see your own potential and you can work towards fulfilling it in  all parts of your life –  at work and in the rest of your life.

Personal development enables you to;

  • Expect to succeed in your own terms,
  • Take risks that are right for you and set challenging goals,
  • Go forward patiently until you reach your goal.
  • Stay in the present, working mindfully for your future.

Having a personal development mindset means you are;

  • Optimistic about the future even in hard times
  • Self-confident and believe in your own abilities
  • A self-starter who takes action – there can be no success without action
  • Open to new ideas wherever they come from
  • Someone who values yourself and your special contribution
  • Abundant in your thinking – it is all out there waiting for you
  • Someone who knows how to influence others for the good of all
  • Patient – you know worthwhile things are worth waiting for
  • A student – you continue learning throughout your life
  • Prepared to question yourself and respond to your own self-review
  • Having good will towards others, helping when you can and being pleased when they too are successful.

It sounds aspirational doesn’t it? But it is something worth working towards and, if you wish we can work together on its development!

Wendy Mason Smith can help you develop the Personal Development Mindset. Wendy is a Life Coach, Career Coach, Business Coach and Writer. You can  contact her, book a  free coaching session, or find out more at this link.

Wendy has written a little eBook on how to get on with your boss and a book on job search – you can find her books on Amazon at this link

         

People Who Don’t Like Being Managed

Managers need to be able to handle all manner of people in order to get the results they, and their company, require.

Managing People Who Don’t Like Managers

Wendy Mason Smith is a Life Coach, Career Coach, Business Coach and Writer. You can  contact her, book a  free coaching session, or find out more at this link.

 

There are lots of people who don’t like being managed. And they can create a real headache for you, the manager. But, let’s remember, if everybody were the same, life would become dull very quickly. And some very talented people don’t like having a “boss.” Unfortunately, lots of managers wish they could pick staff from a standardised ‘worker’ box. Barring complete automation of the workforce, which isn’t a pleasant thought, this isn’t going to happen any time soon.

So, you need to be able to handle all kinds of people, if you are going to succeed. Given that, what are you going do with these awkward souls? They may be supremely talented, but they probably see management as authority to kick back against? Here are some tips.

Tips for Managing People Who Don’t Like Being Managed

1) Put yourself in their shoes

Trying to see things from the other person’s perspective really will help. If you can, check if they have acted like this with other managers. Is it something that started recently?  Or, have they always found authority difficult?

If this is a recent thing, has something changed at work? It is possible that it could be something outside work causing the problem. If you can find out without invading their privacy and see if you can help. But, you will have to think about your own management style and why it might not work for them. Have the confidence to be open and honest. It is important to work out what is happening and if you can work with them to find a solution. Accept that maybe it isn’t them who needs to change. Be flexible in your approach.

2) Embrace conflict

This doesn’t mean you need to enjoy getting into squabbles with your staff. Far from it! But you do need to make sure that you are addressing it in a constructive way. Conflict is almost inevitable at some point. This is so particularly in teams of clever, talented people, grappling with tough issues. If the thought of it fills you with dread, then think carefully whether management is really for you.

Handling conflict in the right way means being open, fair and direct. Do not avoid being open to what is really going on. And do not steamroller your way through. Listen to the issues being presented and look for a constructive outcome. Be prepared to hear all sides. Look for an outcome that will resolve the problem for most, if not all.

3) Make work goals laser focused

Ambiguity can lead to disagreement. It is important to set clear goals for your team. Make sure things are not open to misinterpretation. Ambiguity about goals and what success is supposed to look like, can leave a member of staff feeling cheated.

Be realistic, some organisations do have conflicting objectives, so be as open and honest as you can.  Explain to your staff why things are this way. Ask questions yourself of your own manager to get clarity. 

If your goals should be clear-cut, realistic and suited to your team and their skills.  Tell them how you will measure success. Then it should be clear to all if the goals you set them have been met. Well set targets for your staff raise morale and motivation. They let them know where they stand. It makes the job of evaluating their performance that much easier. If you need need help setting goals, contact me. 

4) Know when to hold ‘em, know when to fold ‘em

Having said all that, you may have to take a view on someone’s real value to the organisation. If someone is causing problems long term or causing major disruption, you will need to consider whether they should move on. Is there a department where they may be better suited? Or, do you need to let them go? It doesn’t take long for discontent to spread within a group. Don’t be afraid to act but do consult your HR section, if you have one, and keep an eye on Employment Law.   

It certainly doesn’t mean behaving like a dictator. It does means that if a member of staff has been given as much help/support as you can muster and still causes problems, you must act.  But treat them with respect in the process.

5) Be aware that management is never plain sailing

My last tip is not so much one for handling others, as it is for handling yourself. Knowing that management is a tough job will give you a better perspective. Management isn’t easy. But I do believe that learning to be a good manager means you yourself will be happier at work. And managing people is the greatest learning experience around.

Working with a coach can help you be a better manager. You can get in touch with me at the email address below – I offer a free one-hour trial session by phone or or online.

Wendy Mason Smith is a Life Coach, Career Coach, Business Coach and Writer. You can  contact her, book a  free coaching session, or find out more at this link.

Wendy has written a little eBook on how to get on with your boss and a book on job search – you can find all her books on Amazon at this link

         

The Personal Development Mindset

Coaching, development plan, personal development mindset, personal growth, Self Development, skills development, What is personal development?

Wendy Mason Smith is a Life Coach, Career Coach, Business Coach and Writer. You can  contact her, book a  free coaching session, or find out more at this link.

What is the personal development mindset?

Having a personal development mindset means that you take responsibility for understanding yourself as an individual and for identifying and developing your own strengths and talents. It means you take control and become responsible for your own life and what you make of it. You begin to manage your own success and happiness. But you can receive support from others in developing the mindset and in helping you to develop yourself.

Personal Development - Time to Grow
Personal Development – Time to Grow

Personal development includes understanding your values and living in accordance with them. This in turn helps to strengthen your self-image and self-esteem. Then, you begin to be able to see your own potential and you can work towards fulfilling it, in your both your work and in your home life.

Personal development enables you to;

  • Expect to succeed in your own terms,
  • Take risks that are right for you and set challenging goals,
  • Keep working patiently until you reach your goal.

Having a personal development mindset means you are;

  • Optimistic about the future even in hard times
  • Self-confident and believe in your own abilities
  • A self-starter who takes action – there can be no success without action
  • Open to new ideas wherever they come from
  • Someone who values yourself and your special contribution
  • Abundant in your thinking – it is all out there waiting for you
  • Someone who knows how to influence others for the good of all
  • Patient – you know worthwhile things are worth waiting for
  • A student – you continue learning throughout your life
  • Prepared to question yourself and respond to your own self-review

It sounds aspirational doesn’t it? But it is something worth working towards and, if you wish we can work together on its development!

 Wendy Mason Smith can help you develop the Personal Development Mindset. Wendy is a Life Coach, Career Coach, Business Coach and Writer. You can  contact her, book a  free coaching session, or find out more at this link.

Wendy has written a little eBook on how to get on with your boss and a book on job search – you can find her books on Amazon at this link

         

Monday Quotes – Leadership

“Being responsible sometimes means pissing people off.” Colin Powell

Monday Quotes – Leadership

Advice from Wendy Smith.  Wendy is a  Career and Life Coach helping you find fresh perspectives on your life particularly your career.  You can book a FREE coaching session or find out more at this link

  • “It’s hard to lead a cavalry charge if you think you look funny on a horse.” Adlai leadershipE. Stevenson II
  • “To handle yourself, use your head; to handle others, use your heart.” Eleanor Roosevelt
  • “Our chief want is someone who will inspire us to be what we know we could be.” Ralph Waldo Emerson
  • “If your actions create a legacy that inspires others to dream more, learn more, do more and become more, then, you are an excellent leader.” Dolly Parton
  • “Keep your fears to yourself, but share your courage with others.” Robert Louis Stevenson
  • “Only one man in a thousand is a leader of men — the other 999 follow women.” Groucho Marx
  • “You have to be burning with “an idea, or a problem, or a wrong that you want to right.” If you’re not passionate enough from the start, you’ll never stick it out.” Steve Jobs
  • “Leadership is not about titles, positions or flowcharts. It is about one life influencing another.” John C. Maxwell
  • “Being responsible sometimes means pissing people off.” Colin Powell
  • “Leadership and learning are indispensable to each other.” John F. Kennedy

Wendy Smith is a  Life Coach helping you find fresh perspectives on your life including your career. She helps people lead happier lives and feel more fulfilled. Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

You can find Wendy’s books on Amazon at this link

Competency Based Interviews 

Here is a straight forward overview of the competency-based job interview process.

Competency Based Interviews  

Advice from Wendy Smith.  Wendy is a  Career and Life Coach helping you find fresh perspectives on your life particularly your career.  You can book a FREE coaching session or find out more at this link

Many job search and promotion interviews are now competency based. Competency based interviews provide the interviewer with a quick way to assess whether you have the knowledge, attitudes and skills to do a good job. And competency consists of these three elements;

  • Knowledge – how much you know about something,
  • Attitude – how you approach something
  •  Skills – how good you are at applying your knowledge

A competency based question will usually ask you to take something from your Competency Based Interviews  own experience. This could be, for example, how you managed a difficult situation or how you showed leadership. You will then need to explain how that demonstrated your competency. And the easiest way to do this is to use the STAR format.

Competency Based Interviews  – using the STAR format

The situation, task, action, result (STAR) format may be used by the interviewer to gather all the relevant information about a specific capability that the job requires. But you can use it yourself to help you answer questions.

  • Situation: The interviewer will ask you to describe a recent challenge or situation you encountered. You will need to explain the context; your role and what the work was about.
  • Task: The interviewer will want to know what you needed to do and what you wanted to achieve.  Sometimes you may be asked about a “Target” that you set yourself rather than a “Task.”  This will illustrate the strength of your motivation and, for example, your commitment to self development.
  • Action:  You will need to describe what you did, why and how? Were there alternative actions that you could have taken and why didn’t you choose them.  Set out the steps you took in logical order.
  • Results: What was the outcome? What did you achieve and did you meet your objectives? What did you learn and how have you used that learning since.

Be concise, crisp and clear

Make sure that your answers are concise, crisp and to the point. Be careful not to meander away from the main points. Make sure the interviewer understands the situation and the action you took clearly. Be sure you don’t blame anyone for the problem you faced.

Competency based interviews give you a good opportunity to demonstrate what you can offer to an employer. And they are something for which you can prepare. Read the job specification carefully and identify the competencies required. Then, find examples from your own experience and think them through using the STAR structure above.

Good luck with your interview and get in touch with me if you would like more information about how to succeed at interviews and job search.

Wendy Smith is a  Life Coach helping you find fresh perspectives on your life including your career. She helps people lead happier lives and feel more fulfilled. Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

You can find Wendy’s books on Amazon at this link

Email Address and Voicemail Message For Job Search

When you are applying to jobs you need to make sure that they say the right things.

Email Address and Voicemail Message For Job Search

Job Search – Do Your Email Address and Voicemail Message Help Your Job Search?

Advice from Wendy Smith.  Wendy is a  Career and Life Coach helping you find fresh perspectives on your life including your career.  You can book a FREE coaching session or find out more at this link

Email Address and Voicemail Message For Job Search – your email address and voice mail message are part of your personal brand. They send a message about you to potential employers. When you are applying to jobs you need to make sure that they say the right things.

You should have a professional looking email address and a voice mail message that sounds warm and friendly but also business like. Jokey email addresses, and those which look like they are meant for a family, are not going to work to your advantage. Exactly the same thing goes for your voice mail message . This is not the time for that celebrity voice, nor friendly family greetings or jokes. An employer will consider an unprofessional voicemail message means you are not professional in your approach.

Email Address and Voicemail Message For Job Search – some guidelines

Voicemail message

  1. Before you record your message think about what you are going to say – it can be a good idea to write your message down
  2. Include your name in the message, mention you’re unavailable to answer the phone. Then ask them to leave their name, number and message, and say you will get back to them as soon as possible. (Do that, of course and quickly)
  3. Keep it simple. For example, “Hi, this is Simon Jones. I’m sorry I’m unable to take your call now, but please leave your name, number and message after the tone and I’ll return your call as soon as possible. Thank you.”
  4. Take time and trouble recording your message – find a quiet place with no background noise of any kind
  5. Speak clearly, and sound professional and polite when recording your greeting.
  6. If you want to be taken seriously avoid background noise including the sound of the family, joke messages and any kind of gimmick.

Email address

  1. Consider creating a new email address specifically for your job search. This will help to prioritize your job search emails.
  2. If possible, include your name in your email address, for example firstname.lastname@abc.com. That will make it much easier for a potential employer to find your emails in their inbox or folder.
  3. You could create an email address that corresponds to the work you do or your profession, for example simonjonesprojectmanager@abc.com if is appropriate.
  4. Make sure your email address is as simple, logical and easy to type as possible – long strings of numbers may well generate mistakes. That might mean you lose out on a precious job offer.

Email Address and Voicemail Message For Job Search – your email address and voicemail message are key to your personal brand in your job search. Keep them clear, simple and professional. Then they will increase, not decrease, the chances of you being contacted by an employer.

In job search, paying attention to these small details can greatly improve your prospects of being hired. You are the “brand” so ensure you keep looking and sounding professional. It is up to you to protect yourself. If you would like some more job interview tips or some extra help, please get in touch.

Wendy Smith is a  Life Coach helping you find fresh perspectives on your life including your career. She helps people lead happier lives and feel more fulfilled. Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

Looking Professional – Not Your Holiday Photo Please

In job search and career development you are the brand – it is up to you to protect yourself.

Looking Professional– Not Your Holiday Photo Please

Advice from Wendy Smith.  Wendy is a  Life Coach helping you find fresh perspectives on your life including your career.  You can book a FREE coaching session or find out more at this link

Looking professional – have a care with your profile picture. So, there I was sending out invitations to various contacts and I hit on one name I hadn’t seen Looking Professionalfor a while. It was a former colleague. I went to look at her profile to see what she’d been doing recently and, there it was, that same old photo.

Well, you might say, be fair Wendy. There is a certain very flattering photo of you that has been on one website for a very long time. Yes, that is true.  But that isn’t her problem. My old chum has chosen to put on her professional profile, a not very flattering photo taken on holiday. True,  she isn’t looking for work at present. And,  I suppose for her, social media is just a way of keeping in touch.. But what happens when things change?

Think about looking professional

She isn’t the only one, of course, who doesn’t think about looking professional.  I know others who have non-holiday and posed photos on their profile. But, still, they do not look at their best.  Some seem to have been taken with the giggles and others seem to think that looking professional equates to looking grim.

I’m not sure why they have not worked out that looking professional means looking like someone you would want to work with or do business with.

On top of that, remember, that these days potential employers may search social media for more information about you.  Those photos you are tagged in that were taken on the “stag” or “hen” do in Benidorm are not going to work to your advantage.

So,  why not carry out an internet search on your name and check that what comes up promotes your professional “brand”.  Anything that doesn’t  see if you can delete it, or at least, remove the tags!

And in future guard pictures of you that appear on-line quite carefully. You never know what potential employer may be watching. Don’t let your photo “mistakes” come back to haunt you.

In job search and career development you are the “brand” so ensure you keep looking professional. It is up to you to protect yourself. If you would like some more job interview tips or some extra help, please get in touch.

Wendy Smith is a  Life Coach helping you find fresh perspectives on your life including your career. She helps people lead happier lives and feel more fulfilled. Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

Job Interview Tips

This interview checklist will take you step by step you through everything you need to do to be a success!

Job Interview Tips

Advice from Wendy Smith.  Wendy is a  Life Coach helping you find fresh perspectives on your life including your career.  You can book a FREE coaching session or find out more at this link

Job Interview Tips – are you ready for that interview? This interview checklist will take you step by step you through everything you need to do to be a success!

What are you going to wear?

Job Interview Checklist
Job Interview Tips – are you ready for that interview? This interview checklist will take you step by step you through everything you need to do to be a success!

The first impression you make on a potential employer can make a big difference. So you need to dress appropriately for a job interview. Check out what passes for appropriate business dress in the organization you wish to join. Ask around among your contacts. But note, a business suit is usually standard. Have your interview outfit ready to go. That means you can be ready for an interview at very short notice. If you are being interviewed online with a camera switched on, think about how you will look. And make sure the background is business like.  Check how you will look before you go online

Review your response to the advert and job description

Take the time to remind yourself how you meet the requirement. Then make sure you have your list of competencies available for the interview. Show exactly how you meet the skills, knowledge and qualities required. Emphasize those most important for success in the job. Be ready to describe successes you have had that make you the perfect match for the job. The closer your qualifications and experience match the job requirements, the better chance you’ll have of going forward.

Research the organization and those interviewing you

How much do you know about the organization itself? Before you go to the interview be sure you are well informed. Do an internet search and use LinkedIn.

Job Interview Tips – Use your contacts

Do you know anyone who is working at the organization or who has worked there recently? Knowing someone can make a big difference. They might be able to put in a good word for you. Plus your contacts can help you with inside information about the organization, its people and, possibly, the recruitment process itself.

Prepare for Interview Questions

Take time to think through questions you are likely to be asked. This will help you to organize your answers and it will help to reduce stress.  Ask a friend or family or family member to help you practice your answers. If they are prepared to give you a mock interview so much the better.

Prepare for a presentation

Check whether a presentation is required. Then find out as much as possible about the subject.  If they don’t suggest a topic,  concentrate on showing how you are fitted and how you would approach the job.  Prepare your materials well in advance if you can. Have spare copies. Have handouts ready and to a good quality.  Take enough for the panel and some spares.  Check out what technology and other material will be available for your use.  If using your own equipment, make sure it is working properly on the day. Don’t assume you can use your own without making inquiries first. Ask about plugs etc. Run through your presentation, preferably in front of a friend, beforehand.

Job Interview Tips – Have Clear Travel Directions and Allow Plenty of time

It’s important to know where you need to go for your job interview. You don’t want to be late, so start in good time. Use Google Maps to get directions if you’re not sure where you are going.  Check on parking and/or public transport so you arrive with time to spare.

Time to relax!

Check out your appearance when you arrive and then use a simple breathing technique to help you relax. Here is a link to one.

Go in there and wow them.  I wish you every success. If you would like some more job interview tips or some extra help, please get in touch.

Wendy Smith is a  Life Coach helping you find fresh perspectives on your life including your career. She helps people lead happier lives and feel more fulfilled. Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

How to get on with people at work

One the hardest lessons we have to learn in life, is that we will encounter people who don’t like us.

How to get on with people at work

Advice from Wendy Smith.  Wendy is a  Life Coach helping you find fresh perspectives on your life including your career.  You can book a FREE coaching session or find out more at this link

How to get on with people at work
Few of us like everyone

How to get on with people at work –  getting on with people is important in all parts of your life. It is very important at work.

One the hardest lessons we have to learn in life, is that we will meet people who don’t like us. Sometimes this will be for reasons that we understand.  But sometimes, it won’t! And, of course, sometimes we may find ourselves not liking someone and it may be very hard to know why.

How we respond depends very much on the circumstances.

For example, imagine yourself sitting next to someone on a plane for a journey that lasts an hour. It make very little difference whether you like each other or not.  Very soon you will part, never to meet again. But, suppose the person you can’t get on with has a much more significant role in in your life. Suppose the person you are having difficulties with is your new boss, a colleague or an employee. Not knowing how to get on with people at work matters. It matters a lot! So what can you do about it?

How to get on with people at work

First, if you are dealing with your own feelings of dislike, try to work out why you feel like that.  What is it about this person that you find so difficult?  Take some time to think about the issue.  Is it how they look? Is it something they have said or done? Sometimes, we dislike those who remind us of people or experiences in our own past. Take time to reflect and then be completely honest with yourself. Honesty with yourself really matters here.

If you have a sense of mistrust, then try to work out why? Is there any evidence to support how you feel?

Be very honest about your own prejudices. If the way you feel is about their race, their age or their sexual persuasion or their disability, then you have some hard work to do. This problem is yours to resolve, not theirs, and you cannot ignore it!

When you have feelings of dislike, start to work on valuing the individual and the contribution they make. Think about the good things about them. There will be something if you look hard enough.

If the issue is to do with your bad memories, then don’t be afraid to seek the help of a coach or counsellor. If the real problem is your own prejudice then again seek out support from a trainer or coach. Be honest and brave enough to seek help. You will lead a much happier and more fulfilling life without that issue.

If someone dislikes you, then again, see if you can work out why. Try to put things right. How much impact they have on you depends on their role in your life.

When the problem is the boss

If the person is the boss, for example, a new boss; you may have to take your confidence in both hands and start a discussion. Be prepared to hear some criticism and respond positively to it.  Try to make sure the boss really does understand how you are contributing to the work. Then work hard to turn yourself into an asset – share you knowledge with your boss.

Above all, keep the lines of communication open.  Never fight with the boss!  Find the middle ground. At the end of the day, though, if you really can’t get on, consider a move. Fighting the boss is rarely successful and generally leads to misery.

How to get on with people at work – is the problem a colleague?

If the problem is with a colleague or an employee,again work hard to find out why you don’t get on. Talk to them and try to get to know them better. Then find the middle ground. Be scrupulously fair in your dealings with them. At the end of the day, have a professional approach and focus on the work. That way you should be able to find a way to work together even though you may not be best buddies.

How to get on with people at work – you don’t owe those you work with undying affection. Nor do they owe that to you.  But you do owe them a fair chance to do their work well and a fair hearing if they have a problem.  You should be able to expect the same in return.

If you need advice on a relationship at home or at work, then get in touch with me. I can help.

Wendy Smith is a  Life Coach helping you find fresh perspectives on your life including your career. She helps people lead happier lives and feel more fulfilled. Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link