Communications When Things Go Wrong

When it comes to communication, there seven dimensions to consider if you want to communicate in a way that limits damage to the reputation of the organization. There may be limitations on what you can say for legal reasons, but the nearer you get to covering the seven dimensions, the more effective your communications will be.

Winning Friends In A Crisis – How To Manage Communications When Things Go Wrong!

When it comes to communication, there seven dimensions to consider if you want to communicate in a way that limits damage to the reputation of the organization. There may be limitations on what you can say for legal reasons, but the nearer you get to covering the seven dimensions, the more effective your communications will be.

Managing Difficult People – Announcing A New Series Of Posts

Announcing a new series of weekly posts for people who find someone in their team to be ‘difficult’. And that has happened sometime to most of us who have experience of managing people in challenging circumstances.