The FT Guide to Business Training really delivers

The FT Guide to Business Training really delivers

FT Guide to Business Training

The FT Guide to Business Training! Do you deliver training for your organization?  Then I think you will love this!

The Financial Times Guide to Business Training shows you how to develop, design and deliver outstanding business training.

Written by two of the UK’s leading business trainers and based on extensive research into what the best trainers say and do, this book:

  • Is a single reference for anyone involved in business training whether you are newly qualified or experienced, a freelance trainer or already embedded in learning and development departments
  • Provides a comprehensive resource of ideas, tools and approaches
  • Will help you improve the quality of all aspects of your training needs, including analysis, planning and delivery
  • Reveals the secrets of outstanding business training so that you can improve your reputation and results
  • Answers commonly asked questions
  • Offers support on your training journey via www.ftguidetobusinesstraining.com


“I see this book as being an invaluable resource for anyone involved in providing HR support, L&D, CPD and In Service Training, and would certainly help the next generation of business professionals to create and provide more interesting and effective training” 

Wendy Smith is a career consultant, life coach and business coach with depth of experience in management, coaching and personal development. That experience means she is equally at home helping clients find a new career direction, starting-up new businesses or dealing with life’s more challenging personal issues. You can contact her at wendy@wisewolfcoaching.com

Wendy has written a little eBook on how to get on with your boss and a book on job search – you can find her books on Amazon at this link

         

Career Development – the FT Guide to Business Training really delivers

Career Development – the FT Guide to Business Training really delivers

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

Do you deliver training for your organization?  Then I think you will love this!

The Financial Times Guide to Business Training shows you how to develop, design and deliver outstanding business training.

Written by two of the UK’s leading business trainers and based on extensive research into what the best trainers say and do, this book:

· Is a single reference for anyone involved in business training whether you are newly qualified or experienced, a freelance trainer or already embedded in learning and development departments

  • Provides a comprehensive resource of ideas, tools and approaches
  • Will help you improve the quality of all aspects of your training needs, including analysis, planning and delivery
  • Reveals the secrets of outstanding business training so that you can improve your reputation and results
  • Answers commonly asked questions
  • Offers support on your training journey via www.ftguidetobusinesstraining.com


“I see this book as being an invaluable resource for anyone involved in providing HR support, L&D, CPD and In Service Training, and would certainly help the next generation of business professionals to create and provide more interesting and effective training” 
If you would like further advice on this please get in touch at the link below.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

Crisis Management

Crisis Management

Crisis Management – when disaster strikes!

Most large organizations these days, and many smaller ones, have crisis management plans. As a manager, you need to make sure that yours is up to date and that the key players know exactly what is expected of them.

If you don’t have a crisis management plan yet, you will find lots of resources on-line to help you and lots of companies willing to advise you. You will find great information on the Business Continuity Institute’s website

I hope that your crisis management plan reflects your organization’s core values. But here are some thoughts from me. 

People are really important. The right people need to be actively involved when disaster strikes. Leave status and the company hierarchy to one side when you plan your “war room”/control room. Top management may not be very useful. You need your operations’ people – the ones who know how to make things happen. No one should get into the war room unless they have a role and they are best equipped to carry it out. You can plan for this well in advance and you need to know who your specialists are and how to get hold of them.

Be Transparent. Tell the truth to your stakeholders (staff, customers, regulatory authorities, shareholders) and to the media.  Be as open as you can, within the bounds of law. With Twitter and Facebook around, it isn’t in anyone’s interest for you to start trying to throw a smoke screen over the fire, if you know what I mean! Honesty, sincerity and commitment to your staff and your customers can be tremendously disarming to potential critics.

Be clear about leadership. People get anxious and upset in a crisis, even when they try to hide it. They need a clear leader who knows how to stay calm and reassure everyone. Make sure there is a clear leader and, if it is you, focus on the task at hand, understand your goal and be ready to make decisions under pressure. That is what it means to be a leader! 

Know you priorities. In any emergency, “life” (that means people) comes first. Don’t lose sight of this. It is a good thing to remember this when you are doing your risk assessments, well ahead of the crisis. 

You need confidence to manage a crisis and if you would like to work on your confidence as a manager or a leader, please get in touch. I would like to help you.  Email me now to arrange a free half-hour taster coaching session by Skype.

Wendy Smith, Career, life and Business Coach
Wendy Smith, Principal Coach, WiseWolf Life and Career Coaching

Wendy Smith is a career consultant, life coach and business coach with depth of experience in organisational development, management, coaching and personal development. That experience means she is equally at home helping clients find a new career direction, starting-up new businesses or dealing with life’s more challenging personal issues. You can contact her at wendy@wisewolfcoaching.com

Wendy has written a little eBook on how to get on with your boss and a book on job search – you can find all her books on Amazon at this link

         

Management – when disaster strikes!

Management – when disaster strikes!

Most large organizations these days, and many smaller ones, have crisis management plans. As a manager, you need to make sure that yours is up to date and that the key players know exactly what is expected of them.

If you don’t have a crisis management plan yet, you will find lots of resources on-line to help you and lots of companies willing to advise you. You will find great information on the Business Continuity Institute’s website

I hope that your crisis management plan reflects your organization’s core values. But here are some thoughts from me. 

People are really important. The right people need to be actively involved when disaster strikes. Leave status and the company hierarchy to one side when you plan your “war room”/control room. Top management may not be very useful. You need your operations’ people – the ones who know how to make things happen. No one should get into the war room unless they have a role and they are best equipped to carry it out. You can plan for this well in advance and you need to know who your specialists are and how to get hold of them.

Be Transparent. Tell the truth to your stakeholders (staff, customers, regulatory authorities, shareholders) and to the media.  Be as open as you can, within the bounds of law. With Twitter and Facebook around, it isn’t in anyone’s interest for you to start trying to throw a smoke screen over the fire, if you know what I mean! Honesty, sincerity and commitment to your staff and your customers can be tremendously disarming to potential critics.

Be clear about leadership. People get anxious and upset in a crisis, even when they try to hide it. They need a clear leader who knows how to stay calm and reassure everyone. Make sure there is a clear leader and, if it is you, focus on the task at hand, understand your goal and be ready to make decisions under pressure. That is what it means to be a leader! 

Know you priorities. In any emergency, “life” (that means people) comes first. Don’t lose sight of this. It is a good thing to remember this when you are doing your risk assessments, well ahead of the crisis. 

You need confidence to manage a crisis and if you would like to work on your confidence as a manager or a leader, please get in touch. I would like to help you.  Email me now to arrange a free half-hour taster coaching session by Skype.

Wendy Mason is a career coach working mainly with professional women who want to make that jump to senior level while having a life outside work. Before working as a coach, Wendy had a long career in both the public and private sectors in general management and consultancy as well as spells in HR. She now divides her time between face to face coaching, and coaching and blogging on-line. You can contact Wendy at wendymason@wisewolfcoaching.com and find out more athttp://wisewolfcoaching.com

Coming shortly – Getting There With WiseWolf, the Career and Personal Development Programme – if you would like to know more emailwendymason@wisewolfcoaching.com

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