Energy Drainers

Do you find yourself giving out lots of your energy in support of others. But some people seem to take just a little too much – more than you can afford to give if you are going to stay fit for the task ahead. What can you do?

The Leader’s Way: Business, Buddhism and Happiness in an Interconnected World – Leadership Lessons from the Dalai Lama

Effective leadership is an underlying theme throughout the teachings of the Dalai Lama. International managerial consultant Laurens van den Muyzenberg identified the business leadership undercurrent in the 1990s after he was hired to advise the Dalai Lama. Realizing the great potential in combining their respective expertise, van den Muyzenberg and the Dalai Lama co-authored The Leader’s […]

Lessons in Leadership from the Dalai Lama

Recently the Dalai Lama spoke about compassion and global leadership.  He said good leaders today needed to be warm-hearted and practice open communication. With compassion, he believes we gain self-confidence and rid ourselves of our fears. “Then we can have honesty, then we can have trust.” What does this mean for us in the work […]

The World Needs You! There has never been a better time to be a Transformational Leader

Transformational and ethical leadership, together with emotional intelligence, are the key factors in emerging leadership culture. There are now real incentives for doing the right thing and real penalties for doing the wrong one. There has never been a better time to be a Transformational Leader! The world has never needed them more!

Are you going to listen to me? The delicate art of communication! Giving bad news!

On most occasions when you give feedback your hearer is expecting a message of some kind – good or bad. Bad news often comes as a shock, even if it is expected! The reality and the details may be very hard to bear! There is, and should be, a lot more to it than just saying or writing the words! If you want to ensure there is the best possible outcome then you will need to prepare and to follow-up, as well as delivering the message itself well!

King, Queen or Pawn – the Joys of Office Politics

If you don’t understand office politics you can find it difficult to get things done, particularly if you are new to an organisation.It is far better to adopt some useful strategies to keep the effects of office politics on you and your work to a minimum.

What is it with Networking? How should I make those vital connections?

Why, do I feel so uncomfortable when attending what are advertised as networking events. I’ve thought about the issues and what would work for me and here are the rules I’m going to set myself in the future.

Alice down the rabbit hole – or customer service and schizophrenia in the downturn!

Most change is a mixture of hard and soft approaches and the strategy chosen usually reflects of the underlying culture of the organisation! How the mix works is critical because if it is not well managed it can become fraught with conflict and demoralising for people in the organisation; it can lead to a schizophrenic approach to customers.