If a services organisation doesn’t know enough about change to know that people, and the leadership of people, are at the heart of any change then we really do have a long way to go to spread the message!
Most change is a mixture of hard and soft approaches and the strategy chosen usually reflects of the underlying culture of the organisation! How the mix works is critical because if it is not well managed it can become fraught with conflict and demoralising for people in the organisation; it can lead to a schizophrenic approach to customers.
In leading their departments senior Civil Servants may well be leading a political change for which they have little or no real sympathy – so where is the vision for the change to come from?
If you are going through major change the last thing you need is a key supplier to fail! Follow this link to a useful post on the G&W Consulting Blog “Making performance Meaningful” http://tinyurl.com/MPMReviews2
If you had any doubts about the value and potential of using social media check out 30 Interesting, Useless and Pointless Facts on Jeff Bulla’s blog at the following link!
The payoff for having good character and being fair is that it makes you a better person and it makes the world a better place.
Change hurts. It makes people insecure, confused, and angry. People want things to be the same as they’ve always been
10 ideas for being a great boss in an recession
Increasing you are judged on your contributions to the web – Facebook, Twitter, LinkedIn, Blogs etc. You will gain an online persona – your personal brand – whether you want to or not. This can affect large parts of your life and certainly gaining business and work opportunities. Your personal brand really does matter!
There are a number of recognized approaches to structuring a change management programme. Here are three! Choose the one that fits best with your style and your organization! The Kotter model The model is based on research which showed that there are eight critical steps an organization or service needs to go through to ensure […]