Recruiting with Empathy
Job Hunting, Recruiting and the Dangers of Lack of Empathy
Wendy Mason is a Career Coach and Life Coach helping you to solve difficult problems at work
Recruiting with Empathy – this post considers why this makes sense. Many moons ago when I was managing organizational change and the challenges of “downsizing” and “outsourcing,” I learned a salutary lesson. If the organization was going to thrive at the end of the exercise, empathy needed to exist at the beginning.
It sounds a contradiction doesn’t it? Setting out to manage what will be a painful experience for many but doing it with empathy. In my experience the most successful and well embedded changes are managed in just that way. This is not least because the communications, upon which successful change depends, require empathy with the reader in the mind of the writer.
Of course that demands a lot from the person who manages the change because they have to accept feeling the pain they are causing.
I was lucky. My first experience of handling really painful change for a large group of people was when I was working for an enlightened employer. They provided me, as well as the staff I managed, with access to counselling. After that I learned techniques for handling my own feelings while doing a difficult job as well as I could.
What has all this to do with job hunting?
Well, now I am seeing a generation of recruiters who seem to have left their empathy at home when it comes to how they work. Candidates are being treated callously and with a lack of respect.
I really don’t know if this stems from a lack of imagination or if it is how some recruiters protect themselves from feeling overwhelmed.
What I do know is that these recruiters, who at the moment seem to be treating candidates like commodities, are thinking short-term.
The market is changing and more job opportunities are opening up. It may well not continue to be a “buyers’ market” for talented people. Plus, some of those talented people being treating so badly could have turned into potential clients. But they will remember only too well which recruitment companies showed a lack of respect for them in their job search.
Resources for job seekers
In the job market, there are always lots of useful techniques to learn or to refresh. From writing a modern CV to wooing at the interview, you’ll find lots of tips in my handy little pocket-book.
A concise and practical little work book, it is for all who have the courage to go out and learn the new skills necessary to find a job now.
Find this and my other books on my Amazon page at this link; http://ow.ly/BRSAL
Wendy Smith is a career consultant, life coach and business coach with depth of experience in organisational development, management, coaching and personal development. That experience means she is equally at home helping clients find a new career direction, starting-up new businesses or dealing with life’s more challenging personal issues.