Leading Change – People Matter
People Matter – this is not a new post but I thought it was worth re-posting because the message holds good for all time
I’ve just seen an advert for a “change management lead” for a multi-national facilities management company – they provide everything from reception services to construction. It asks for Prince2 (project management skills) and Six Sigma (improving the quality of process outputs) certification. It mentions the enterprise management system used by the organisation and says the post-holder would be required to set up and document SLAs and define KPIs. Sadly, beyond asking for the candidate to have strong interpersonal skills, the one thing it doesn’t mention is PEOPLE and leading people – this from a company in the heart of the services sector!
Makes you wonder doesn’t it? If a services organisation doesn’t know enough about change to know that people, and the leadership of people, are at the heart of any change then we really do have a long way to go to spread the message! But something else strikes me as well! If the applicant is required to lead change then this company doesn’t really know much about leadership either and that has much wider implications!
Wendy Smith is a career consultant, life coach and business coach with depth of experience in organisational development, management, coaching and personal development. That experience means she is equally at home helping clients find a new career direction, starting-up new businesses or dealing with life’s more challenging personal issues. You can contact her at firstname.lastname@example.org
Wendy has written a little eBook on how to get on with your boss and a book on job search – you can find all her books on Amazon at this link