In an earlier post on being a great boss in a recession we wrote about the need to give praise and recognition to staff. Here is the quote.
“Don’t look for excuses to be disappointed – start looking for excuses to say well done! Say thank you to your staff! Even when you can’t give bonuses, personal recognition goes a long way in making people feel valued and motivated.”
York University (Ca) produce a super little toolkit which is at the link below. Its full of simple and imaginative ideas and almost entirely free ways to demonstrate how much you value your team.
Its even more worthwhile in a recession. A Gallup survey found those who received regular recognition and praise – increased their productivity, increased engagement, were more likely to stay, gained higher customer loyalty and had better safety records!
Here is just a sample from the toolkit on PRAISE
Who are you giving this too?
What are their interests?
What are you recognizing/rewarding?
Is there some unique recognition opportunity?
What kind of recognition/reward does the individual (or group) value? Ask them, how they are best motivated. Some will prefer public praise and others in private. Praise them for doing things they value – for using their strengths.
Go out of your way.
Know what happened and who should be recognized
Be timely! Reward staff as soon as possible after the desired behavior or achievement
Only say what you mean
Communicate specifically the attitudes and behaviors that are being recognized
Nurture the relationship you have with others so that you genuinely care
Don’t fake it
Be sure to express your appreciation even if it may appear obvious to you.
Here is the link
A_Guide_to_Appreciating_Recognizing_Staff.pdf (application/pdf Object).