THE DELICATE ART OF GIVING BAD NEWS

On most occasions when you give feedback your hearer is expecting a message of some kind – good or bad. Where as bad news often comes as a shock! Even if it expected in principle – the reality and the details may be hard to bear! There is, and should be, a lot more to it than just saying or writing the words! If you want to ensure there is the best possible out come then you will need to prepare and to follow up, as well as delivering the message well! The advice given here is based on that usually given to medical students in the UK as part of their training. But it applies equally well if you giving seriously bad news at work, for example, about redundancy!

SOME BASIC GUIDELINES FOR GIVING FEEDBACK

In all kinds of situations we may need to give feedback to someone about something they have said or done. This may be an employee, a work colleague, a business partner. But it may equally well be a close friend or relative. In my view the same principles hold good and they certainly work for maintaining a positive approach in change teams

MANAGING CHANGE – WHAT TO DO ABOUT ENERGY DRAINERS

Do you find yourself giving out lots of your energy in support of others. But some people seem to take just a little too much – more than you can afford to give if you are going to stay fit for the task ahead. What can you do?

YOUR PERSONAL BRAND – A CHECK LIST – 8 QUESTIONS TO ASK YOURSELF

The world sees your personal brand in all you do. Everything, from the comments you make on Twitter to the way you dress, strengthens or weakens the way the world see you – your personal brand! Here are eight questions to ask yourself!