Are you going to listen to me? The delicate art of communication! Giving bad news!

On most occasions when you give feedback your hearer is expecting a message of some kind – good or bad. Bad news often comes as a shock, even if it is expected! The reality and the details may be very hard to bear! There is, and should be, a lot more to it than just saying or writing the words! If you want to ensure there is the best possible outcome then you will need to prepare and to follow-up, as well as delivering the message itself well!

Do you wear a mask at work? Can you be yourself at work or even at home?

There is a penalty to pay from the time we spend adapting to meet the needs of others; time we spend pretending to be someone we are not! We can damage our health far more than we probably realise!

THE DELICATE ART OF GIVING BAD NEWS

On most occasions when you give feedback your hearer is expecting a message of some kind – good or bad. Where as bad news often comes as a shock! Even if it expected in principle – the reality and the details may be hard to bear! There is, and should be, a lot more to it than just saying or writing the words! If you want to ensure there is the best possible out come then you will need to prepare and to follow up, as well as delivering the message well! The advice given here is based on that usually given to medical students in the UK as part of their training. But it applies equally well if you giving seriously bad news at work, for example, about redundancy!

SOME BASIC GUIDELINES FOR GIVING FEEDBACK

In all kinds of situations we may need to give feedback to someone about something they have said or done. This may be an employee, a work colleague, a business partner. But it may equally well be a close friend or relative. In my view the same principles hold good and they certainly work for maintaining a positive approach in change teams

MANAGING CHANGE – WHAT TO DO ABOUT ENERGY DRAINERS

Do you find yourself giving out lots of your energy in support of others. But some people seem to take just a little too much – more than you can afford to give if you are going to stay fit for the task ahead. What can you do?

GETTING ON WITH OTHER PEOPLE – 8 WAYS TO IMPROVE YOUR SOCIAL SKILLS

Probably the greatest gift you can have in life is the ability to get one with other people. Going through change ,as in life, social skills are invaluable. Happily even later in life you can learn some techniques to help.

BE A GREAT BOSS IN A RECESSION – 5 WAYS TO IMPROVE YOUR LISTENING SKILLS

To enhance your listening skills, you need to make sure the other person knows that you are listening to what he or she is saying. lf if you’ve ever been engaged in a conversation when you wondered if the other person was listening to what you were saying – you will know how important this is. You begin to wonder if your message is getting across, or if it’s even worthwhile continuing the conversation. It make you feel the other person doesn’t put much value on you and what you have to say.