Active Listening and Good Communication

Every piece of advice you read about how to be a good leader talks about the need for good communication – an able leader is an able communicator! Yes, quite right. But communication is a two way process. For any leader the ability to listen is right up there with the ability to deliver the message. And listening is more the just hearing a sound and knowing what the words usually mean.

Handling Resistance

Stage 5 is about empowering action, over coming resistance and getting rid of obstacles to change. This is where your investment in Stages 1 to 4, begins to pay dividends. Kotter himself states that when Stages 1 to 4 are skipped, resistance is inevitable and this can destroy your change.People resist change because they fear loss. Here are some way to deal with obstacles.

Managing Team Norming: Tuckman Part 3

Lead your group through the stages to achieve a good result. In Stage 3, people begin to experience a sense of group belonging and a feeling of relief that conflicts are being resolved. They are on their way to being organized so that they can achieve their goals.

Managing Storming Teams: Tuckman Part 2

The team needs to be focused on its goals to avoid becoming distracted by relationship and emotional issues. Some compromises need to be made and you need to help them find the middle ground. You need to start selling ideas and the benefits of what you are trying to do. There needs to be lots of communication. The group needs to understand the importance of the task, the processes needed and their roles. If all is going well the group will move quickly through this stage to agree some “norms” for working together.