What Kind Of Leader Are You?

What Kind Of Leader Are You?

Advice from Wendy Smith.  Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

What Kind Of Leader Are You? Well, let me ask you a question. If you had a choice, what kind of person would you want to follow? It is a good question to ask yourself if you are leader in any capacity. That means from leading a hobby group, a small work team or even a major corporation.

There are some obvious characteristics in our “good leader”, aren’t there? For example, we would all want a leader who acted with integrity. Integrity is the very bedrock of trust and we all hope that we can trust the person who is showing us the way ahead.  As for me, I want to follow someone I believe when they tell me it is safe to take a risk. I’m not going to walk across that rope bridge to a what you tell me is a bright future unless I believe that it really is strong enough to keep me out of the river. Sometimes of course you won’t know any more than I do – but you will certainly know how to find out as much as possible. And you’ll tell me clearly what the facts are and why I should take the risk anyway, if I should.

Of course, we want a leader who has a clear vision of where we are trying to go And their works can paint it so that we can see the destination too. We want someone who can paint the future in colours that lead us to have enough faith to step out with them. We need a message that gets us all turning in the same direction – marching along together. The vision needs to be bright enough to illuminate the way.

What Kind Of Leader Are You?

Most of us would like to follow a leader who wasn’t working for their own ends but for ours. That is a servant leader who is prepared to act with compassion. John Maxwell put it this way: “Servant-leaders never pursue a mission at the expense of their people. Rather, servant-leaders earn the loyalty and best efforts of their people by serving the interests and investing in the development of those they lead. A servant-leader wants to see others succeed.”

Good leaders know that they’re only as good as the people who support them. They invest time and energy in ensuring the well-being and success of their team.

So, what kind of leader are you? Are you demonstrating integrity, vision and compassion? If not, what changes do you plan to make? You will need to change something won’t you? That is if you are serious about your career and expect others to follow you.

If you would like some help in developing your leadership skills please get in touch. Good leaders are modest enough to know that working with a coach really can make a difference.
Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

How to network to find a job

How to network to find a job

Advice from Wendy Smith.  Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

How to network to find a job – job search networking is all about making connections with people. The people you want to contact are those who can either let you know about potential job openings or connect you with others who can tell you.

Networking means talking to everyone you know. This includes family, friends, neighbours, acquaintances, previous employers and colleagues, people you play sport with, local business people, the family solicitor or accountant—everyone. It doesn’t matter if you don’t know very many people. The people you do know might in turn know other people who have heard about a job opening.

Job search networking can be done at different levels. It can be a matter of having casual conversations with people you meet. Or you can make it an active and strategic campaign to contact people for ideas, suggestions and information.

Don’t be afraid to ask for help. People are usually happy to help if they can. You have nothing to lose by phoning or meeting with your contacts. If you don’t make the connection, you won’t be able to tell if the person has good information or knows about an upcoming job. If you do speak with them, you might just land that job, or hear about another that suits you better.

At worst you might feel a bit uncomfortable. But, being prepared will make the discussions easier.

How to Prepare For Job Search Networking

Make a list of all the people you know.

They don’t need to be friends, or even acquaintances; you just need to have enough of a common link with them to initiate a conversation. If you can pick up the phone and call them, for any reason, they are potential networking contacts.

Prepare what you are going to say

You don’t want to just ring people up and say, ‘I work in HR. Do you know of any jobs going?’ Before you phone anyone, note down the specific details of what you’re looking for and exactly the kind of help you think they might be able to give you. For example, say:
‘I’m looking for a role in training and development within the public sector or a not-for-profit organisation. [Government department] or [organisation name] would be the kind of place I’d like to work in. Would you know of any places, maybe smaller and more local, that might be looking for trainers?’

Contact the people on your list in a systematic way

Set yourself a goal—maybe you’re happy to spend all afternoon on the phone to people, and cross twenty off your list. Or maybe you just want to work through the list steadily, making three calls a day. If you find yourself losing enthusiasm, being less conversational and speaking more mechanically, it might be time to take a break.

Ask them for job leads

To make it easy for people to help you, ask them if they have any tips, leads or suggestions. Ask them if they know of any vacancies at all for a person with your skills. If they don’t, ask them to keep you in mind in case anything comes up. Most importantly, ask them if they can suggest anyone else you contact. Do they know someone else who might know about the kinds of jobs that you’re after? Do they know anyone who works for this or that company that you’re interested in joining? If they can refer you to others, contact those other people and ask them the same questions.

Follow up contacts

Often people will tell you, ‘I’ll ask around and see what I can find out for you.’ Sometimes they do ask around; sometimes they forget almost immediately, or a crisis happens at work and they haven’t the time. If you don’t hear from them within a week or so, call them back to see if they’ve managed to find anything out.
Sometimes it seems as if no one will do anything for you or ask around on your behalf. It can be frustrating, but you should stay very polite and pleasant in your dealings with your contacts. After all, you’re asking them for a favour.

Follow up leads

After your initial networking efforts and research, you’ll probably have a long list of new people to try and make connections with. A phone call may be enough, or you might want to arrange a meeting with them to introduce yourself and ask them more specific questions about their company or industry.

Networking wisdom

• Whenever you meet someone new, exchange business cards with them (or at least get one from your new contact, so you can send them your details).
• Show your appreciation for the help you receive by sending a thank-you note, or by telling your contact how their information helped you, even if it only led indirectly to a job prospect.
• Think laterally about where to find network contacts. You can find people to add to your network almost anywhere.
• Get involved in a civic, social, religious or sporting organisation that interests you. As you meet new people in the organisation, they can become new network contacts.
• Join a professional organisation related to your field. The meetings or related events are good opportunities for you to network with people in your field.
• Think about online networking, in forums and in chat rooms.
• Record and organise all your network contacts—for example, on a spreadsheet or index cards. Write down what you found out from them, and any follow-up you should do. This will help you organise your time and monitor your progress.

Keep networking

Even after you’ve found a job, keep networking. Networking isn’t just for getting a job; it can help you do your job better, and it’s a way of being part of your community and society.

Life is full of surprises. You never know when you might need your network contacts’ help in another job search.

Social networking

Social networking sites, such as LinkedIn and Twitter, are becoming increasingly important tools for both job seekers and employers. Learn how to use them – if you would like some help I can recommend a first rate social networking trainer

With thanks to Australia’s Myfuture website

If you would like further advice on this please get in touch at the link below.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

Delivering Feedback – Constructive Criticism

Delivering Feedback – Constructive Criticism

Managing People – Delivering Feedback – Constructive Criticism

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

Delivering Feedback – Constructive Criticism – even the most positive and fair minded manager finds they need to criticize sometimes.  How can you do it in a way that is constructive, maintains the relationship and leads to improvement?

Here are some tips.

  • Check the facts very carefully before you begin!
  • Don’t judge the person, judge the behaviour.  A person’s behaviour is not who they are. And who they are, is not your responsibility. Deal only with what you have seen and have evidence for!
  • Be clear, specific and factual in what you say.  And, focus on what is happening now and how changes will affect the future. Dwelling on the past is unlikely to influence future behaviour.
  • Listen very carefully to the response. Pay attention to explanations and objections – treat them with respect even if you can’t accept them. Be alert to difficulties the person has experienced; listen out for training needs and follow them up. Watch body language for extra clues about how they feel.
  • Acknowledge the response. Make it clear that you understand what has been said! You can do this by summarizing. Be honest enough to admit it, if you got things wrong and apologize.
  • Express yourself assertively – not with diffidence, nor with anger or aggression. Focus clearly on the change you wish to see. Illustrate with examples, if possible.
  • Hear the response and respond to it.
  • Give the person a fair chance to demonstrate that they are really trying to make change.
  • Make sure you follow up on any underlying cause – for example, working conditions, health issues or a need for training.

Remember constructive criticism always has a positive goal and that is to make a change for the better. Keep this in mind all the time when you are giving feedback.

If you would like further advice on this please get in touch at the link below.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

The value of a routine

The value of a routine

Job Search – the value of a routine

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

The value of a routine – most jobs require at least some degree of routine. There will be a time to arrive, take a lunch break and to finish.
The good thing about working from home, be it for job search or  when in employment, is that the routine is down to you.  For many of us this can be liberating. But for others it is very uncomfortable. So here are some thoughts on how to establish a routine when you work outside the office.

Decide on a reasonable time each day to get up! Then Monday to Friday set the alarm just as you would if you were going out to work. Set a time to start work and stick to it!

Allocate certain periods each day for different kinds of work. For example, the afternoon might be your best time for considerative work. While mornings might be a great time for research or making phone calls. If you are looking for work, mornings can be a good time to scan the internet etc for new opportunities.

Most of us need to spend some time each day on something other than work/job search. This is good for our minds. It could be reading, playing sport, going out to meet friends or something completely different. I’m not sure that being slumped in front of the TV counts here.

Have a regular lunch break. But don’t be tempted to eat in front of the computer screen – have a proper lunch break. Don’t fall for what I find the biggest temptation at home – unhealthy snacking! Eat something healthy for lunch and then go for a walk. You need some kind of exercise – walking is cheap, refreshing and good for your muscles as well as your heart and lungs.

Make a point of going out to meet people at least once a week. For job seekers these meetings won’t be to directly to ask for work. But they will help you stay in the work circle and find out what is going on. For home workers, it is important to stay in touch with customers and your wider team of colleagues or work peers.

Set yourself a routine but don’t be too rigid. And make sure you have the odd day off – just as you would if you were “going out” to work.

Over on my other blog, Your Happiness Factor, we have a link to a very simple walk at home video. I hope this will be useful for those who need a simple and inexpensive way to keep fit.

http://www.yourhappinessfactor.net/2013/08/healthy-lifestyle-simple-exercises-to.html

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

How to start writing your CV

How to start writing your CV

Job Search: Writing Your CV/Resume: How to start writing your CV

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

How to start writing your CV – you’d be surprised how many people have never had to write a CV! It can be a daunting task!

How do you begin to put your career history on paper?  And what is the right balance of skill, experience and achievements to record? If you get it wrong your CV can look unbalanced. Or, even worse, it can become unreadable!

You want to show a successful career progression. This means making the next opportunity (the one you have just decided to apply for) look like a logical next step! Making it look like a natural fit, can put you ahead in the job’s market.  It marks you out as the candidate they want.

Your resume needs to be a well written, clear and concise!  So format is important! Don’t go for complicated designs with tables and fancy fonts.  Use a simple, clean, format that is well organized and easily scanned. That will attract the recruiter’s eye. And, often more important, it is easy for the recruiter’s software to process.

How to start writing your CV – produce a baseline CV

Produce a baseline CV. Then be ready to adapt it to each job that you apply for. That way you can target your qualifications, skills, and key strengths. And, include relevant “keywords” like  again with the sifting software in mind). You want to appeal to the person advertising the job at first glance!

Grabbing the recruiter’s attention is all important –  you probably have 30 seconds or less to make an impression! So put the most relevant information upfront in your headline.  And include keywords relevant to the advert or spec like “adaptable,” or “innovative”.

Make sure you CV is simple to read. Concentrate in terms of experience on the last 10 years. Summarize anything earlier.  Focus on your achievements and the benefits you have delivered. Show the benefits you will bring!

One of the major advantages of working with a career coach is that you can get your baseline CV in good order. Then you can learn how to adapt it.  If you would like help with your CV, get in touch at this link. I would like to discuss how I can help you.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

Listen carefully for interview success

 Listen carefully for interview success

Job Search: Are You Sitting Comfortably? Then I’ll begin!

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

Listen carefully for interview success. Many, many, moons ago there was a radio programme called “Listen with Mother.” It was meant for very small children.  As I remember it, there were songs, poems and always a story. And the story always started with the words; “Are you sitting comfortably, then I’ll begin…” It was a call to action and to our complete attention – we had to listen well. To be able to listen well is a skill.  And it is a skill that you need in job search at interviews.

What matters at interviews is that you really hear the question asked. It is all too easy to hear part of a question and jump to a conclusion about the right answer. If you listen carefully you will hear that whole question and it may be something different. You need to answer the question that was asked.

It is all to easily, particularly when you are nervous, to hear headline words – keywords in effect. Then those become the words to which you respond. You hear the word “experience,” for example! Then you don’t even stop to think, you just pour it all out.  You don’t take in that the question was about a particular part of your experience.  Or perhaps it was about how your experience as relevant to this role.

So, try to settle any nerves before you go into the interview room. There is relaxation exercise you can use at this link.  Then be determined to really listen carefully to all the words in each question.  Take the time needed to put together a response in your mind before speaking.  If you need to, ask for clarification.  As an interviewer I’ve had times when I didn’t understand the question a fellow panel member was asking either.

Listen carefully, pace yourself and then answer the question that was asked!  The extra time you take will make you a far more impressive candidate. Remember how you answer will tell the panel about your judgement and your decision making.

Career coaches and life  coaches like me are around to help you thrive and succeed in challenging times. We can help you prepare for that key interview. Get in touch at this link – I would like to discuss how I can help you.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

Unpleasant and Demanding Managers

Unpleasant and Demanding Managers

Management: Is exploiting your team in your long-term interest?

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

Unpleasant and demanding managers – as a life and career coach I often work with clients who are unhappy at work. This can be for all kinds of reasons.  They may be in a job that doesn’t give them an opportunity to use their knowledge, skills and experience and they feel frustrated.  Or, perhaps,  they have been promoted to a new role that is a stretch too far and they are struggling.  Having too much to do and feeling stressed is a regular..  And of course we have all encountered difficult colleagues, to say nothing of unpleasant and demanding bosses.  But there is a point when an unpleasant and demanding boss can slip over the boundary into something much worse; the boss becomes just plain cruel.

Most of us have read about the vile over-seers in the factories of the industrial revolution. Certainly, in the UK, employment law has made their kind of cruelty a thing of the past.

No, what I’m referring to here is a new kind of callousness!.

The economic conditions of the last few years have put great pressure on organizations. For many, the ability to survive in the market place has become the overriding priority.  And the values of the organization become the values of their key employees.

Hard decisions have had to be made!  It can be difficult to hang on to your finer feelings when you have to grapple daily with who to keep and who to let go. For some, feelings for the staff they manage have coarsened.

 Unpleasant and Demanding Managers and Personal Survival

Treating the team as something to be exploited to ensure your personal survival sounds pretty outrageous when put into words.  And there are lots of ways you can avoid facing up to what you are doing . But that is what I am hearing about from some of my clients.

People are being asked to cope with larger and larger workloads in often more unpleasant conditions.  For example, what started out as poor but passable accommodation for a call center now houses as well much of company administration including HR.  For some, natural light is becoming a luxury!

When you complain or ask for help, the manager or supervisor doesn’t want to know – they have their own problems keeping senior management happy.  You risk finding yourself on next week’s hit list of people about to leave.

But it is short sighted really! Bad times will come to an end. When the good times come, what do you, oh mighty manager, think those employees are going to do? Well, they are not going to hang around when they have other opportunities, are they?

At the very least give your employees a hearing and if you can’t do anything right now, have the grace to apologize. And next time you are about demand something from  an employee you know is outrageous, stop and think!  Is the short term gain really in your long term interest?

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

Does Your CV Let You Down?

Does Your CV Let You Down?

Job Search – Does Your CV Let You Down?

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

Does Your CV Let You Down? Here are some mistakes it is only too easy to make when submitting your CV.

Your CV doesn’t make it clear that you are qualified for the job.

You don’t show a clear connection between your background, skills and achievements and what the employer says they need. The first sift of CVs by recruiters can be very crude. It is probably going to be done by a computer -an applicant tracking system,. This will check your CV for the keywords and phrases necessary to match you to the employer’s requirements. If you don’t have those words in your CV, you won’t get passed this check.

So you get through the keyword check but how do you show how you have what they are looking? Make sure this is in straight forward terms; make it clear and give the evidence.

Don’t rely on the cover letter (or anything else you may send with your CV or application form) to describe the key reasons why you are well suited to the role. Your potnetial employer may not have time to read the attachments. Make sure your CV/resume/application form has the complete picture.

You make grammatical or spelling errors in your CV, application form or cover letter.

This is a frequent complaint when recruiters discuss applicants.

It is important for all roles that you check for typos. You would be surprised how often there are avoidable mistakes in applications. For example, when applying for administrative roles, one typo or an error can make the difference between landing an interview or being cast aside. Errors throw doubt on credibility even at the most senior level.

It’s difficult to proofread something you write yourself

Think about asking an eagle-eyed friend to review your cover letter and CV?resume. I am a creative writer, as well as a business blogger, and my two very best friends are my content editor, who makes sure the story is worth reading, and my dear, dear copy editor. Find a good friend who can check your job application for both typos and common sense! Of course, always spell-check your work. But be very much aware that spell-check doesn’t pick up every error.

At the end of the day make sure your CV/application letter and cover note are neat, clear, concise and convincing. Make it easy for the recruiter to put you forward as a good candidate for the job.

Career coaches and life  coaches like me are around to help you thrive and succeed in challenging times. Get in touch at this link – I would like to discuss how I can help you.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

How to Deal with a Passive-Aggressive Colleague

How to Deal with a Passive-Aggressive Colleague

Dealing with Difficult People – Three ways to deal with a passive-aggressive colleague

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

Realising you need to deal with a passive-aggressive colleague can make you feel uncomfortable. It can be very frustrating when someone you work with agrees with a plan of action and then goes off to do their own thing. Or you sense that someone really doesn’t agree with what you just said but they say nothing. Sometimes they just make you feel subtly undermined.

Passive aggression can have a number of results including eroding confidence and not being good for harmony in the team.  But it is frequent and it can mean that you do not achieve your own goals. When you have to deal with someone who says one thing and does another or shows some other signs, try this approach.

Three ways to deal with a passive-aggressive colleague

  • Talk to them. Find a quiet private space and explain to your colleague what you’re seeing, hearing and experiencing. Describe the impact of their behaviour on you. Listen to their response and then make your suggestions for how they might change.
  • Focus on work, not the person. You need to get the work done despite your peer’s style. So don’t waste time wishing they would change. Concentrate on completing the work instead.
  • Ask for commitment. At the end of all meetings make sure you ask everyone (not just your difficult colleague) to reiterate what they are going to do and by when. Sometimes peer pressure can keep even the most passive-aggressive person on task.

Passive aggression usually means someone doesn’t have the confidence to assert themselves clearly. It usually reflects an unhappy state of mind. If you get to know this person a little better you just might be able to help them feel more confident at work.

Career coaches and life  coaches like me are around to help you thrive and succeed in challenging times at work or at home. Get in touch at this link – I would like to discuss how I can help you.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link

 

What is empathy?

What is empathy?

Advice from Wendy Smith. Wendy is a Career and Life Coach helping you find fresh perspectives on life and your career.  You can book a FREE coaching session or find out more at this link

What is empathy? Empathy is the ability to walk in someone else’s shoes for a What is empathy?while and to see the world though their eyes! It means being able to suspend judgement, share their values and see things from their perspective. Empathy is different from sympathy and doesn’t mean feeling sorry for them. But it does mean being able to understand what they are thinking and feeling. You are able to establish trust.

Four different levels of Empathy

Usually empathy is described as being at four different levels of closeness.

Level 0

Level 0  is when there is no evidence that you understand  other person’s thoughts or feelings. This can be despite the efforts of the person to explain what they are thinking and feeling. It can be shown most obviously by callous and unthinking remarks

Level 1

Level 1 is when you have some understanding but at a very superficial level. There is only partial understanding and the other person can feel confused and be lacking in trust as a result.

Level 2

Level 2 is when you show understanding and acceptance. But you don’t have complete understanding or acceptance. Perhaps you don’t “approve” of an opinion the other person expesses instead of quietly accepting that that is their view even though it isn’t yours.

Level 3

Level 3 means you have complete understanding and acceptance for another’s feelings and thoughts. Accepting that someone thinks and feels in a particular way, does not mean that you automatically approve of all behaviour they think is justified as a result. But it does mean that you can communicate with them and may be able to influence them in a positive way. It provides a basis for trust.

You cannot be truly empathetic with someone without listening and observing verbal and body messages.  You then show through your own voice and body language that you have understood. In other words you have to listen actively.

The ability to show empathy is important in building strong relaionships at home and at work. An empathetic manager is far more likely to lead their team to success and to create a happy workplace.

Career coaches and life  coaches like me are around to help you thrive and succeed in challenging times. Get in touch at this link – I would like to discuss how I can help you.

Wendy Smith is a career consultant, life coach and business coach with depth of experience in helping people lead happier lives and feel more fulfilled. She has worked in management as well as coaching and personal development, as well as starting up her own businesses. That means she is equally at home helping clients find a new career direction, starting-up a new business or dealing with life’s more challenging personal issues. 

Need help finding work, with problems at work, at home or with relationships? Book a FREE coaching session with Wendy or find out more at this link