MANAGING CHANGE – SIX STEPS TO IMPROVING QUALITY – SETTING UP A QUALITY STANDARD

In managing change as well as projects and programmes, we all talk a lot about quality and quality standards but how to you establish a standard. Here are some tips

Managing transition; moving from unfreeze to freeze

All change models mean there will be a journey from one place/state to another. This journey is unlikely to be simple and most of us go through several stages of misunderstanding before we get to the destination. Here are four themes that can be explored to help people on the journey.